Our Commitment to Player Well-being
We promote responsible gambling as a core value. We aim to reduce the risks of problem gambling and provide tools that empower our users to make informed decisions about their gaming activity.
Responsible Gambling Policy
Kingmaker is dedicated to providing an enjoyable and safe gaming experience for all our users. We recognize that while most people gamble for entertainment, it can become problematic for some.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Cookies are small text files that a site can save on your browser or device. They are usually used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Age Restriction and Protection of Minors
Access to Kingmaker is strictly limited to individuals aged 18 or older. We implement age verification procedures to ensure that minors do not access our platform. We encourage parents to use filtering software to prevent minors from accessing gambling websites.
We use cookies for:
- maintaining the session and enabling essential functions (login, security, fraud prevention);
- improving service performance and stability;
- remembering settings and preferences;
- measuring platform usage to identify errors and optimize the experience;
- where applicable, displaying more relevant content or communications based on interests.
Tools for Staying in Control
To help you manage your gaming, we offer the following tools:
Deposit and Loss Limits
Users can set daily, weekly, or monthly limits on the amount they can deposit or lose. Once these limits are reached, further activity is restricted until the period expires.
Session and Time Limits
You can set reminders or limits on how much time you spend on the platform. This helps you stay aware of your gaming duration and encourages regular breaks.
Time-Outs and Self-Exclusion
If you feel you need a break, you can request a "Time-Out" for a short period. For those facing more significant challenges, we offer a self-exclusion program that prevents access to your account for a longer duration.
Strictly necessary cookies
These are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If at any time we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not conduct interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed through consent, and you can reject it without losing access to essential functions.
Warning Signs of Problem Gambling
Be aware of signs that gambling may be becoming an issue, such as:
Spending more money or time than intended.
Gambling to escape stress or problems.
Neglecting work, family, or personal responsibilities.
Borrowing money to gamble.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Seeking Professional Support
If you or someone you know is struggling with gambling, we encourage you to seek professional help. Many organizations offer free, confidential support for residents across Canada. Recognizing the problem is the first step toward recovery.
You can control cookies from your browser settings. In general, you can:
- open your browser's settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart your browser to apply changes.
If you block strictly necessary cookies, some functions may fail (for example, maintaining the session).
Advice for Responsible Play
Treat gambling as entertainment, not a source of income.
Only gamble with money you can afford to lose.
Set a budget and stick to it.
Do not chase losses.
Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities services). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and demand reasonable standards of security and confidentiality.
A cookie can be:
- session: deleted when you close the browser;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.